After three decades of feeding Toronto, we know one thing for sure: good food speaks for itself. Why? Because it makes you feel good. We see it every day - healthy, fresh food that is made with love makes people happy. And that means the world to us.
We could tell you about our uncompromising commitment to fresh ingredients and honest flavours. We could describe our meticulous attention to detail. But instead, come and see the vibrant colours of our salad bar. Smell the slow-cooked roast beef. Take a bite of a sandwich that is thoughtfully layered with textures and flavours.
Taste for yourself that every bite matters.
Where Good Food is Plentiful
we make food with equal parts love and obsession.
we put our heart into everything we make.
every soup, salad and sandwich is made from scratch.
we use only the freshest ingredients, right down to the smallest detail.
from the humble chickpea to the gourmet truffle, each ingredient is treated with care.
we're obsessed with consistency.
every day we strive to make healthy & creative food.
Every bite matters - so tell us what you think.
What do our customers have to say about Pumpernickel's ?
TWO THUMBS UP
"Two thumbs up from all of us at Bamberger! The presentation was beautiful, and everyone raved at the great selection of healthy items we had. All the items were fabulous, especially the salmon nicoise & grilled chicken. We are very impressed at the high quality food and really great service we’ve received from your team. You’ve definitely got a regular customer!"
- Jazmine Sangalang, Bapoly -
EXTREMELY TASTY & FRESH
"Usually I just order the food but today I actually tried one of the grilled baguette sandwiches……loved it. It was extremely tasty and fresh. I loved the combination of the grilled onions and Brie served with the crispy baguette. They are really good quality sandwiches. Some of the invited guests come up to me after the meeting and ask me where I ordered the food."
- Paula Costa, Clover Tool Manufacturing -
OUR COMPLIMENTS TO THE CHEFS & ALL STAFF
"The food from Pumpernickel’s was thoroughly enjoyed by all. The quality and presentation were excellent, and we really appreciated that you labelled the meat types for the sandwiches. The falafel platter, salad, and dessert tray were huge hits and we look forward to enjoying your catering again in the future. Our compliments to the chefs and all the staff involved with processing, preparing, and delivering our order."
- Deaglan, Foodbanks Canada -
THE CATERING WAS AMAZING
"The catering was amazing, and the quantity was more than expected. It was delivered before the expected time and set up perfectly. Everyone enjoyed their breakfasts."
- Amanda Hannays, Remax Vision Canada -
EVERYONE RAVED ABOUT THE FOOD
"The soup was a hit (especially already being hot) as was the food, but the highlight of the day was by far the chicken. Everyone raved about it. Thanks for making it a smooth catering experience. We will definitely be ordering again from your company."
- Sari, Camp Robinhood -
SOMETHING TO SATISFY EVERY TASTE
"The wraps were delicious and with the variety of the assorted platter, we were able to satisfy every taste. We definitely will give Pumpernickel a call if we need catering in the future."
- Margit, Aluminum Mold & Pattern Limited -
DESSERTS WERE TO DIE FOR
"The Pesto Capellini was the best I've ever eaten and the desserts were to die for! We will definitely be ordering from you again."
- Carolyn Atta, The Walker Group -
RAVE REVIEWS FROM MY EXECUTIVE TEAM
"I received rave reviews from my executive team on breakfast and lunch. This was the first time the team had lox and bagels for breakfast - it went [right] out of the box. One by one they were out of their chairs and with their fingers they started to sample items. They devoured almost everything. This is truly a great sign!"
- Danuta Garenczny, Diageo -
ABOVE-AND-BEYOND CUSTOMER SERVICE
"I really want to recognize the customer service I receive every time I place an order. Pumpernickel’s customer service has always been above-and-beyond. Response times are always very quick and they make my life a lot easier. This is the reason why I rely on Pumpernickel’s all the time."
- Kevin, Lego Canada -
GLOBAL ANIMAL PARTNERSHIP
We are committed to continuously improving the well-being of animals. Together with the Global Animal Partnership, we will continue to work with our suppliers to achieve the following for 100% of our chicken products by 2024:
Use only breeds that demonstrate higher welfare outcomes that meet the criteria of Global Animal Partnership (GAP).
Reduce stocking density and prohibit the use of broiler cages.
Improve living environments including litter, lighting and enrichment that meets GAP’s new standards.
Additionally, we will require that chickens be processed more humanely through a multi-step controlled atmosphere processing system. We will also require demonstrated compliance with the above standards through third party auditing.
GIVE PINK CAMPAIGN 2015
Pumpernickel’s is a proud supporter of the Canadian Breast Cancer Foundation & their GIVE PINK campaign. In 2015, we donated $1 to the Foundation for every salad purchased during the month of May. Look out for when the annual GIVE PINK campaign comes on again. Put salad on your plate and do something good for yourself and for the cure.
FIRST CANADIAN PLACE - pop up event
We had a Salad Giveaway at First Canadian Place this summer and it was a huge success. Total of 500 healthy salads and 1000 discount coupons were enjoyed by our customers. Watch this space for more "Pop-up" events.
Be part of the Good Food business
We’ve built Pumpernickel’s on the core belief that good food speaks for itself. Every day is an opportunity to give our customers an eating experience that is healthy, pleasurable and consistently delicious – something we’ve been doing for thirty years.
We’ve worked hard to develop and refine a dine-in and catering business model that is easily and smoothly built up by our partners. We’re looking for like-minded partners with a positive, high-energy attitude and who get excited about our food and want to share it.
For Franchise Inquiries contact us : call 416.510.1706 or email - [email protected]
DO I NEED PREVIOUS RESTAURANT EXPERIENCE?
We're interested in your business acumen, your experience leading employees and providing excellent customer service. Restaurant experience is always an asset, but it isn't necessary. Pumpernickel's provides a complete training program for new franchise owners. Our operational staff will provide ongoing support as you learn about the business.
WHAT'S INVOLVED IN THE TRAINING? IS THERE A COST FOR TRAINING?
Pumpernickel's training is six week long commitment that runs from Monday to Friday, 9 am-5 pm. Training takes place at the Vaughan Commissary location, with some sessions at the First Canadian Place location in Toronto. The course consists of modules on Pumpernickel brand values, food preparation, catering services, menu development, customer service and daily operations. The training period is unpaid period, and the cost is included in franchise fee.
HOW MUCH IS THE FRANCHISE FEE?
Pumpernickel's franchise fee is CDN $35,000 and is due upon signing the contract.
HOW LONG IS THE FRANCHISE AGREEMENT?
The Franchise Agreement is for ten years and renewable for ten additional years.
HOW MUCH IS THE ROYALTY FEE?
The royalty is 6.5% of gross sales, and is payable on a monthly basis.
WHAT ARE THE ADVERTISING FEES?
The corporate advertising fee is 2% of net sales. The fees are used for the creation, production and placement of Pumpernickel's brand in both commercial media and across social media campaigns.
Pumpernickel's is a registered member of the Canadian Franchise Association.
Pumpernickel's would be nothing without the great people who work with us. We're always looking for like-minded, passionate people to join our growing team. We're committed to creating and serving delicious and healthy food that is prepared and served by staff who share in our values. Expect an early start, a busy environment, and a diverse, enthusiastic team who have a passion for delicious, healthy food. Find out more about our current openings by sending your CV and query to [email protected].